As a Data Service Team Lead, a highly strategic offering that delivers market, fundamental, issuer, corporate action and index data to the Alpha Data Service to help drive the broad set of supported workflows. You will be the client-facing representative responsible for pre-sales education through successful delivery based on client requirements. The Implementation Manager will also represent client requirements back into the product team to help outline investment areas that will further the strategic direction of the service. The Data Service team is a dynamic group within CRD and this role is an integral part of the success of the Service.
Why this job is important to us
The team you will be joining is a part of Alpha Data Services, that became a part of State Street in 2018. ADS helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.
What you will be responsible for
- Be the Data Service subject matter expert.
- Manage a global team of data analysts supporting the Data Service.
- Develop and manage tools and services in support of the Data Service
- Validate and integrate deliverables from product development into CRD Data Service
- Provide technical and operational requirements to the development team.
- General IT skills ( Networking / Sys Admin)
- Manage customer installations (remotely).
- Support customer implementations with customization and general technical assistance.
- Provide direct support to clients as needed
- Contribute to the evolving architecture of the Data Service
- Operate and support future Data Service offerings
- Support 24/7 Operations via on-call rotation
- Support ad hoc pre-sales efforts - educating the prospective clients while getting an initial understanding of their requirements to ensure fit with the offering.
What we value
- Detail-oriented and have the ability to multi-task; You will be engaged in multiple implementations concurrently
- Self-starter, able to work both independently and as part of a team
- Problem solving skills and ability to recognize long term solutions across multiple projects
- Excellent customer-facing communications skills
- Experience with equity or fixed income security, pricing and/or benchmark data is preferred
- Knowledge of SQL preferred
- Experience with one or more of reference, real-time price, benchmark data preferred
About State Street
What we do: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.
Work, Live and Grow: We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity, and Social Responsibility: We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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