Application Business Lead

Connect2Luton are excited to recruit an Application Business Lead on behalf of Luton Borough Council.

Main purpose of position:

As a member of the Technology Team, the post holder will lead on the development and maintenance of a select range of business applications. The post holder will ensure that the system is available, maintained, and utilised to its full potential.

The post holder will organise and lead technical analysis activities to identify solutions that are suited to current and future needs; and as part of that process, produce detailed technical analysis based on service requirements, translating requirements into specifications and deliverable; managing requests for change to requirements or specifications; clarifying and validating ambiguous requirements to support the development of detailed specifications with services, partners and third party suppliers.

As an Application Business Leadyou will be responsible to:

• Provide system owner responsibilities, leading on the governance of applications and system access, giving final approval for system changes, co-ordinating projects and upgrades, and progressing developments.
• Develop the link between business practice and technical advisors in the Council and Civica, to interpret business needs, leading change and efficiency's through business processes using technology, creating appropriate business cases to justify the change while supporting and challenging both parties to contribute positively to achieving their shared objectives.
• Contribute to the design of a programme of training and practice improvement that increases the on-going effectiveness of business systems and system users across the services, and monitor Civica's training provision.
• Represent the Technology team on all aspects of the Business Applications service, ensuring service provision, according to the agreed processes across the applications.
• Contribute any findings or intelligence gathered in the course of delivering the business application service to the Technology Business Partner, to ensure that system maintenance and escalation of outstanding issues is managed timely and appropriately.

Skills and Experience:

• Demonstrable experience of business management in an IT type environment
• Able to consult, negotiate, persuade and influence other people from all levels inside and outside the council establishing productive relationships
• Able to produce fluent and technically comprehensive documents on all aspects of work area
• Able to maintain a clear commercial focus when taking actions or making decisions
• Able to take a strategic perspective whilst keeping overall objectives and strategies in mind, and not being deflected by unnecessary matters of detail
• Maintain a clear customer focus understanding the needs of the internal or external customer when taking actions or making decisions
• Proficient use of Microsoft Office (Word, Excel, Outlook, Microsoft project) etc
• Demonstrable knowledge and understanding of equality issues and legislation - able to integrate equality policies into business plans, strategies, service delivery, appraisals and employment practices
• Prince II qualification or relevant work experience

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.