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Form of work
SalaryHours: Permanent - Full time
Grade: B
Salary: GBP30,450 / GBP33,600
Do you have what it takes to ensure the smooth running of IT systems, applications and services for The British Library? Do you enjoy supporting and troubleshooting complex systems featuring a wide diversity of technologies? Do you want an opportunity to meaningfully contribute to improving the services The British Library offers to internal and external users?
The British Library is looking for enthusiastic individuals to join our Discovery & Access team. As a part of the Discovery & Access team you will be responsible for the support and maintenance of the IT systems that allow users to search for and access our digital and physical content. You will manage application configuration, patching and troubleshooting in a predominantly Linux-based environment with a particular emphasis on web technologies as well as some library-specific applications. Applications supported by the team include Nginx Plus, Apache, IIS, Redis, Varnish, Primo, SFX, Shibboleth as well as various bespoke applications developed in-house. You will also work with larger project teams to help deliver improvements and implement new systems and services.
As an Application Specialists in our Discovery & Access team, you will be based either at St Pancras, London or Boston Spa, West Yorkshire but we work in a hybrid environment, averaging one day a week onsite. We let you decide what works best for you, e.g. 3 days onsite one week and the next 2 weeks working from home. We are very much delivery and outcomes focussed.
About you;
- Experience of supporting, configuring and integration of third party/packaged or bespoke applications, particularly in a Linux environment
- Experience of monitoring large scale or multiple applications and services
- Experience of operational acceptance testing and deploying changes to production systems using appropriate controls
- Excellent communicator and demonstrable ability to work as part of a team to agreed customer service levels and SLAs
- Proven problem solving skills using a logical and considered approach
- Proven systems analysis and documentation skills
- Experience of data migration and file management
We will take care of you with:
- Flexible Working
- 25 days annual leave, plus 2.5 privilege days (and Bank Holidays on top!)
- Employers Pension Contribution of 26.6%-30.3%
- Free parking when onsite at Boston Spa
- Free access to Training Courses to upskill yourself
As one of the world's great libraries, our duty is to preserve the nation's intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world's largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.
In return we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 26.6% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.
We have removed the closing date from this vacancy. Applications will be reviewed as they are received and this vacancy will be closed once the role been filled.
We are unable to provide sponsorship under the UK Skilled Worker visa for this role, as it does not meet the eligibility criteria required for this immigration route
PLEASE NOTE THE BELOW FOR YOUR APPLICATION:
- There is a limit of 2000 Character per application question
- All application questions must be answered to be considered for the role
