Applications Analyst

Citrus Recruit are excited to be recruiting for an Applications Analyst for a Solihull based company that are leaders in buying, events and trade shows.
 
You will be working in a fast-paced environment around an established team of Applications Analysts.
This established company has been trading for over 50 years and have developed themselves to be a leading buying brand primarily in the retail and fashion sectors.
 
In this role, you'll become an expert in business applications, expanding your knowledge to provide support and advice to internal stakeholders. Acting as a key liaison for all incoming Electronic Data Interchange (EDI), you'll set up new suppliers and ensure smooth operations while producing and maintaining essential documentation for the department.
 
You’ll work with other teams across the business to gather system requirements, contribute to solution design, and assist with implementation efforts. Responding to incidents promptly and adhering to service level agreements (SLAs). Additionally, you'll liaise with third-party software providers, support application testing and updates, and effectively manage workload to address both routine tasks and project work.
 
This is a great opportunity to work as part of a close-knit team in a really varied role. The ideal candidate will have at least 6-12 months of experience in a similar role and be confident in EDI and XSLT. There will be lots of support given to you as you grow and develop into this role and progress into others.
 
Responsibilities & day to day duties
As an Applications Analyst you will be responsible for:

• Become an application expert by continually increasing knowledge of all business applications.
• Act as key liaison for all incoming EDI, setting up new suppliers, providing support and advice as required
• Produce and maintain departmental documentation as agreed with the Application and Data Manager.
• Work with the team and the wider business to agree system requirements and assist with the design and implementation on existing or new solutions
• Perform root cause analysis for reoccurring & business critical incidents.
• Liaise with 3rd party software and service providers for application and systems support.
• Assist with the testing and release of applications updates and enhancements.
• Prioritise and manage workload effectively ensuring open incidents, BAU tasks and project work can be managed simultaneously.

Skills & experience required.

• At least 6-12 months experience in an Applications Analyst role
• Excellent communication skills both externally and at all levels in the company, both written and verbal with the ability to summarise technical concepts
• Ability to investigate and propose new solutions and systems to support the business.
• Technical knowledge and experience of IT Applications
• Knowledge of SQL Server, including query writing
• Knowledge of XML and XSLT
• Experience of working with different EDI formats
• Excellent troubleshooting skills.
• Highly proficient in Microsoft Office, in particular Excel.
• Experience or knowledge of reporting tools such as Jet or PowerBI

Benefits

• Salary of up to £30,000
• Hybrid working 3 days in the office
• 25 days holiday plus bank holiday (Christmas closure)
• Can purchase 5 days holiday.
• Birthday leave
• Pension
• Employee assistance program
• Additional benefits through a salary sacrifice scheme.
• Car parking

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
 
While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.