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SalaryLincolnshire County Council are offering a fantastic opportunity to join the Apprenticeship Programme, studying the Level 2 Customer Service Practitioner qualifications.
Apprenticeships aren’t just for school leavers; we welcome applications from all ages. LCC are committed to being an age friendly employer and have signed up to the national age-friendly employer pledge.
As one of the largest County Councils in the country we have ambitious plans for our employees and our residents. We aim to be a great employer and pride ourselves on the range of potential career paths we have available to all, together with the support that we can offer you to reach your full potential.
We have six fixed term apprentice contracts for 15 months.
Based in:
- 2 x Newland Campus, Lincoln
- Newland Campus and Sleaford Offices (postholder will be required to travel between both locations)
- Marshall Yard, Gainsborough
- Municipal Buildings, Boston
- Nettleham Head-Quarters, Lincoln
What we offer you
As an apprentice joining our Business Support team you’ll receive a warm welcome, a chance to develop existing skills - and learn new ones - plus lots of scope for future career progression. You could work for any one of our varied departments across the organisation, including Children's Services, Highways or Fire and Rescue. You'll also have the opportunity to spend time with other apprentices, shadow and complete off the job training across different teams during your working day.
Upon completing this apprenticeship, you will be awarded with a Customer Service Level 2 Qualification. Also, being local government, don’t forget the comprehensive benefits package we offer, including generous holiday entitlement (25 days plus bank holidays), discount schemes and flexible working.
Further details can be found in our rewards and benefits brochure
You can contact Recruitment (RecruitmentBS@lincolnshire.gov.uk) who'll be happy to answer any questions.
How to apply
To apply, please register an account online and upload your CV, with a Covering Letter detailing why you think you should be considered for the role.
To assist you, please refer to the guidance documents to ensure you submit your very best application.
We look forward to meeting you and receiving your application!
Closing Date: 15th April 2024
Interviews held on: 24th April & 25th April 2024
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
