Apprentice Sales Advisor Just Travel Cover

What you will do in your working day

• You will provide a first-class sales/customer service by answering any questions the customer might have about our insurance products
• Acts as a liaison between customer and insurer, expertly arranging and selling to customers that meet their demands and needs
• Learning to work effectively as part of a team as well as on own initiative, developing excellent communication skills
• Ensuring all calls are dealt with in line with Service Level Agreements
• Providing quality customer service
• Interacting with customers, answering insurance enquiries
• Effectively identifying customer complaints
• Follows up with any clients to make sure that they are satisfied with product
• Always looks for new ways to make products attractive to customers
• Building long term relationships with new and existing customers
• Your main duties would include providing insurance quotations, using our bespoke IT system, including medical screening for our elderly customers; therefore, it is essential that any candidate has excellent customer service and communication skills, patience, empathy and attention to detail

The training you will be getting

Customer Service Level 2 Apprenticeship includes:

• Level 2 Functional Skills in maths and English (if required)
• Work based delivery of Level 2 Apprenticeship Standard
• Full company induction including health and safety
• 20% off-the-job time will be given for study / assignments
• Monthly contact session with your PV trainer
• Internal training provided by your employer and workplace mentor

What to expect at the end of your apprenticeship

• Just Travel Cover have a history of retaining successful apprentices – most of our current management team started on apprenticeships.
  Opportunity for staff to continue personal development with industry recognised qualifications