Arcade Supervisor

White Leisure Ltd is a caring family run business who have a well established Adult Gaming Centre in Southport town centre. Working for our firm is like joining the family, not like working for a faceless corporation.

The role:
As a Supervisor at Leisuretime Casino, you will be responsible for overseeing the daily operations and ensuring excellent guest services in a gambling setting. Your duties will include:

- Managing and supervising a team of employees
- Providing guidance, training, and support to staff members
- Ensuring compliance with company policies and procedures
- Resolving customer complaints or issues in a timely and satisfactory manner
- Maintaining a clean and organized work environment

- Understand and implement all the legal requirements of our industry
- Creating a relaxed and welcoming space for all our customers
- Accurate record keeping

The successful candidate should have:

- Previous experience in a supervisory or management position, in a customer facing role
- Strong leadership skills and the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- You should be over 21 to be able to confidently enforce our think 21 policy

- The willingness to undertake further training.

-The flexibility to work days, evenings and weekends as required.

If you are a dedicated individual who is committed to hard work and can provide exceptional guest services and have the necessary experience, we would love to hear from you. Apply now to join our team as a Supervisor.

Job Type: Full-time

Pay: £12.50-£13.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Every weekend
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Experience:

• Customer Service: 2 years (required)

Work Location: In person

Reference ID: Supervisors Southport