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Form of work
SalaryRole: Area Administrator
Location: Devon
Pay: £22,331.40 per annum
Hours: 35 hours per week
Who we are
United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. We have a great team of people who are passionate about providing care and support. This role will see you providing support to people in their own homes. Our support staff champion the rights of the people we support to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.
What we need from you
The most important thing for us is that you have the ability use your initiative and have exceptional communication and customer service skills. As a key member of the Devon team you should be able to organise and prioritise your workload to ensure that all general administrative tasks are completed within an efficient and timely manner. Your can-do attitude will ensure you are able to support the wider management team complete and process documentation whilst understanding the pressures and challenges they face.
Furthermore, it’s important you are able to understand other people’s emotions as this is a key skill and principle at United Response. You will have the ability to be self-directed in your work and when necessary, the ability to work remotely and from a number of Devon accommodation office bases. You will be responsible for providing administrative support to the Service Managers so that they are able to deliver well led services for the people we support.
As an Area Administrator for Devon you will be responsible for:
- All administrative functions including minute taking, filing, photocopying, faxing, scanning, arranging meetings
- Ability to use/arrange meetings using MS Teams, Zoom and Starleaf
- Deal with both incoming and outgoing mail promptly and ensure relevant information is distributed as and when necessary.
- To liaise with Management Team to gather information in order to agree, prepare and publish the On-call rota.
- Responsible for updating HR systems as appropriate.
- To maintain stationery supplies and other consumables and equipment as require
- You will work closely with recruitment team and ensure appropriate documentation for new starters is completed in relation to payroll and training.
What we offer: Rewards and benefits
In return for your passion and commitment, we offer a comprehensive benefits package including:
- 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service
- Access to free occupational health, physiotherapy, counselling and advice services
- Fully paid training and access to nationally recognised qualifications
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
- Pension Contribution
The successful applicant will be subject to a full DBS check the cost of which to be met by United Response.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application, please send an email with your request to tamsin.kirby@unitedresponse.org.uk
