Asset Protection Officer

Welcome to KFC

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.

Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.

Join us. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

As an Asset Protection Officer at KFC UK&I based in the South/ Southwest of the UK, you will be part of the Asset Protection team focused primarily on supporting our front-line restaurants and operations teams in the security and loss prevention remits

This role will have significant impact on the business by ensuring efficient security measures and a financial controlled environment exists in our restaurants

What you’ll do

• Security & Crisis management – partner with the Security & Licensing manager to provide first line support in all situations where there are physical security risks/ breaches at restaurant level.
• Develop and maintain expertise in proactive analysis and data interrogation to ensure trends of activity are identified and reported in a timely manner.
• Analysis of restaurant KPI’s using business reporting tools such as Appriss, Atlas & RMF to identify outliers and key financial risks – which will include breaches of financial controls, errors & fraud.
• Lead investigations to identify fraudulent activity in restaurant through to prosecution where relevant.
• Collate and present relevant information from multiple sources effectively, maximising systems capability and supporting prioritisation!
• Manage the Late-Night Licensing compliance program with restaurant teams and undertake compliance visits as and when required.
• Provide Asset Protection metrics, measurements, and management information for distribution.
• Liaise with internal stakeholders to obtain relevant information/reports on a regular basis.
• Develop and maintain relationships with the Police services and all relevant local authorities.
• Build external group networking/partnerships to represent the business in relevant industry arena including police services.
• Monitor /Manage the onward direction of sensitive intelligence data from external sources and build relevant internal communications which are restaurant ready.
• Ensure activity/information is compliant with UK and Ireland regulations and law.
• Manage the Secure Store/Appriss fraud management program and drive accountability within restaurant and business partners.
• Analysis of delivery aggregator refunds reporting and related fraud management
• Project work to continually review, enhance and source in-restaurant security systems. This includes CCTV, Safes, Alarms, and any ad hoc security systems that may be added to a ‘security tool kit’.
• Support the Tech and digital Asset Protection lead on tech and digital projects ensuring that new systems & Tech solutions are business ready mitigating risk from the outset.
• Completing restaurant audits on a risk-based sample of restaurants to ensure compliance with financial policies and procedures.
• Partner with security contractors including security/door supervisors and ensure operating standards are compliant with UK regulations and KFC standard requirements.
• Coaching of Restaurant General Managers (RGM), Area Coaches and Franchise partners on management of security and cash controls within restaurants

• Providing out of hours emergency cover for the Asset Protection team (rotation basis)

What we’d love from you

ABOUT YOU

• The ability to organise and prioritise a variety of tasks and follow tasks through to completion
• Written and oral communication skills that are of a very high calibre as you will be required to deal with senior management and our franchise partners on a regular basis
• The ability to cope under pressure to meet the demands of a busy workload
• A combination of attention to detail and understanding of the bigger picture
• Strong ethical standards and values, and high level of integrity and confidentiality
• Strong organisational and time management skills required
• An understanding of the UK criminal justice system
• The ability to conduct complex investigations and bring them to a successful conclusion up to and including prosecution
• An understanding of physical UK security standards
• Ability to work flexibly in line with business needs, will include some ad-hoc evening and weekend work
• Role includes UK & Ireland travel and a rotation of out of hours on call emergency Asset Protection cover
• Hold a full UK driving licence

EXPERIENCE

• 3 years management experience in a multi-unit retail or restaurant loss prevention role
• Good understanding of Data Protection (GDPR)
• Interviewing / investigation skills are highly regarded
• Loss Prevention & Security industry qualifications preferred
• Proficient in Microsoft Word, Excel, and PowerPoint

Be Original.

At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.

Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.

You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:

• Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
• Generous pension with up to 11% company contribution.
• ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
• Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
• You can buy or sell up to 5 extra days of your core annual leave allowance each year.
• After 5 years’ service, annual holiday allowance increases to 30 days.
• Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
• Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
• Private healthcare, including access to Digital GP, with the option to increase to include family cover.

Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

• Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
• Study Support may be available for job-related qualifications.
• Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
• Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.

Our Commitment to You

Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.

We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.

To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support you when you apply.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.