Address
Form of work
SalaryDuties:
- Assisting the Branch Manager and taking a lead with the day-to-day operations of the depot sales team in driving sales and developing customer accounts.
- Managing the Branch when the Depot Manager is away from the Business.
- Team management and motivation: Lead and motivate the branch team goals, providing guidance and support as needed. Assist in recruitment and training of new staff members.
- Assisting in supplier agreements at Branch Level.
- Branch Sales team & account management: Collaborate with the sales team to ensure exceptional customer service and address any customers concerns or escalations promptly
- Build and maintain strong relationships with key customers, understanding there needs preferences to enhance customer satisfaction.
Requirements:
- Strong management experience from an electrical background
- Customer service experience
- Commerical awareness
- Strong organisational skills
- Good communication skills
- Experience with training/developing a team
- Ability to work under pressure
- Proficiency in Microsoft Office (Word, Excel, Outlook) as well as CRM Software
