Address About us
Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places.
Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places.
Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience.
The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success.
The role
The primary role objective of the Assistant Community Manager is to support the Community Manager with the day to day running of the property and community by ensuring that policies and procedures are followed, employees receive support, development, training and feedback and, most importantly, to ensure that residents receive the best possible service.
What will you do?
- Oversee the property lease renewal program to maximize resident renewals.
- Maintain thorough product knowledge of property assigned and that of major competition through site visits/tours and telephone surveys.
- Assist with the day-to-day operations of the apartment community. Assist in the collections, posting, and deposits of various payments; including rent.
- Assist with all daily, weekly and monthly financial and leasing reports.
- Work with Community Manager to direct the efforts of the on-site staff to ensure apartments are ready for move in and are maintained in a satisfactory manner.
- Assume responsibilities for property operations when the schedule results in the Assistant Manager becoming the senior management staff person on site.
- Oversee, approve and prepare lease related paperwork in an accurate and timely manner. Must have the ability to communicate and explain all lease documents to new and existing residents. Ensure all documents are complete prior to resident move in.
- Develop, refine and effectively implement excellent telephone and personal sales skills. Specifically, to respond to site visits or telephone inquiries, conduct site tours, effectively sell to prospects and lease apartments.
- Assist in touring the property when site staff is not available. Site tours include, but are not limited to, transporting and showing the prospect around the property, all property amenities, model apartments and available apartments.
- Oversee and follow established policies and procedures regarding the qualifications, screening and acceptance of applicants for residency.
You will bring
- 3 years’ in a customer service or sales role within the property sector
- Prior experience leading employees is desirable
- Strong working knowledge of community management;
- Ability to project coordinate tasks as well as work independently;
- Highly collaborative and demonstrates an ability to develop and maintain a strong network of internal and external community stakeholders;
- Good rapport builder with excellent verbal and written communication skills;
- A strong communicator with a clear and concise presentation style
What we provide
- Industry leading pension scheme
- Private medical health benefit and dental plan options
- Enhanced parental leave
- Life assurance
- 25 days annual leave with the option to buy or sell additional days
- Wellbeing leave
- Health and wellbeing support and initiatives
- 24/7 confidential Employee assistance programme
- Discounted gym membership to over 2,500 gym’s nation wide
Want to find out more about our benefits? Click
here
. Belong at Lendlease
We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm.
We strive for our workforce to reflect the diversity of the communities in which we work; and for everyone to feel they belong.
We build careers, develop skills, and invest in people. Imagine what more you can do here.
Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.
