Address
Form of work
SalaryWhy Join Apex Hotels ?
You will receive a warm welcome into the Apex family on joining us as a Assistant Conference and Banqueting Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Conference and Events Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview:
We are seeking an enthusiastic and organised Assistant Conference and Banqueting Manager who will be responsible for the successful coordination and execution of various events and functions for up to 250 guests. The ideal candidate will possess exceptional organisational skills, strong attention to detail, and the ability to multitask effectively in a fast-paced environment. This role will involve working closely with the Conference and Events Manager to ensure seamless event operations and deliver exceptional experiences for our guests. This role is hotel based and an integral part of the hotel operations.
Main Responsibilities:
- Assisting the Manager with the smooth running of all conference areas within the hotel.
- Coordinate event setup, including furniture arrangements, decorations, signage, and audiovisual requirements, while adhering to health and safety regulations.
- Ensure staff are preparing tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet.
- Answer and solve guest requests and aim to fulfil any special requirements during the event.
- Maximising sales and profit while ensuring customer satisfaction at all times.
- Assisting the manager with the coaching, training and supporting of all conference and banqueting staff to provide consistently high standards, while continually looking to improve.
- Respond to audits that are completed by the company to ensure continual improvement is achieved within the team.
- Assisting the manager with controlling the conference budget, in relation to occupancy, departmental expenses and staff rota's.
- Coordinate with the Events and Groups team who are responsible for booking events and liaising with the clients, to ensure the clients vision is brought to life within the hotel
About you:
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
- Can deliver excellent standards
- Is self-aware and able to evaluate their own work
- A customer service attitude
- Have the ability to multi-task and provides excellent attention to detail
- You will have previous supervisor or managerial experience within a similar role.
- Experience of working in a 4 or 5 star hotel.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Access to an external Employee Assistance Programme
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working
- Training and development from day one
- £200 referral bonus when your friends or family join the team
And once you smash your probation, you’ll also receive ……
- Contributions to a pension scheme
- Critical Illness & Death in Service cover
- Employee of the quarter and annual recognition schemes
- 50% discount in our restaurants
- Annual anniversary Complimentary guest experience overnight stay and dinner for two
- Cycle to Work Scheme
- Discounted room rates
- Spa discount
We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If this is you,then click apply. We look forward to hearing from you!
