Assistant Customer Service Manager

Do you have a background in Construction or Housing?

If so we have a fantastic new role.

Customer Service NVQ 3 to 4

Good IT skills

Strong work standards

Problem solver

Some travel to other sites required and you will need a driving licence and access to a vehicle

Your key responsibilities will be:

• Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence.
• Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks are completed in an orderly and effective manner.
• Liaising with Project Managers to ensure identification, management and resolution of all customer issues.
• Provision of outstanding and closed Customer Service issues to the Customer Service Manager monthly.