Assistant Flagship Branch Manager

• Opportunity to lead a team within our successful Flagship agency


• opportunity to make a difference in the lives of our members and the community


• Work in partnership with The National Farmers Union (NFU)

At NFU Mutual, we believe that building strong relationships is key to our success. Our reputation as one of the UK’s leading general insurers and financial services companies has been built on this foundation, and it’s what keeps our customers loyal. Our sales teams across the UK have found that building trusting relationships with our customers pays dividends - our excellent policy renewal rate each year is testament to that.

But what makes this opportunity truly unique? For starters, you’ll be taking on a dual role. As the Assistant Manager of our flagship Thornbury office, you’ll lead a team of sales and servicing professionals, driving high performance in all business areas. You’ll be at the forefront of our flagship strategy, testing, piloting, and implementing process and procedure changes that will support roll-out to other agencies across the country.

With the help of our dedicated field support network, including Agency Training Specialists, Sales Development Consultants, and the local Sales Manager, you will be empowered to serve the insurance and financial needs of local members. You will also be responsible for driving and developing new business, promoting, and selling our award-winning insurance and financial products, while ensuring we maintain the attentive, personal service we are famous for.

But that’s not all. In the second part of your role, you will act as Group Secretary on behalf of the National Farmers Union (NFU). As an NFU Group Secretary you’ll play a major role at the heart of your local farming community. You'll champion the interests of local farmers, arrange local meetings and events, recruit and retain members and keep them up-to-date on agricultural policy. With full backing from the NFU, you’ll have access to expert advice and specialist support on everything from policy and increasing membership to marketing and media.

The National Farmers Union (NFU) represents the voice of agriculture up to the highest levels, on both national and international platforms. For more than 110 years, the NFU and NFU Mutual have enjoyed a close relationship, working together to provide a first-class service.

We believe that your role is not just a job, but an opportunity to make a difference in the lives of our members and the community. We encourage you to bring your passion, creativity, and expertise to the table, and we will provide you with the resources and support you need to succeed

This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”.  Further information can be found in the FCA Handbook.

You will bring your expertise in managing and leading teams in a regulated environment, with a track record of success in driving performance and achieving results. You’ll have excellent communication skills and be able to build strong relationships with stakeholders at all levels. You’ll also be highly organised and be able to manage multiple priorities in a fast-paced environment.

As well as the above you will have the following:

• Highly analytical with a strategic mindset


• Business development experience


• Ability to manage a strict workload


• Highly customer focussed with great relationship skills


• Full driving licence

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• Salary up to £52k


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.