Assistant General Manager

Mamma Mia! The Party successfully launched at a specially built venue in The O2 in August 2019. The team have created an ‘outdoor’, Greek taverna with the aim of transporting the 500-dining guest audience for a few hours to the Greek island of Skopelos, seven performances per week, Wednesday to Sunday. It has the splendour and the real-life detail of a high-budget movie set. 

The project is produced by Björn Ulvaeus. ABBA is one of the bestselling music artists of all time, selling over 400 million records.  The MMTP concept was first produced in Stockholm in 2016 prior to opening in London in 2019.

We are recruiting an experienced Assistant General Manager to support the general management team for Mamma Mia! The Party (MM!TP). The successful candidate will have experience and a proven track record in general management, food and beverage and immersive entertainment.

As the Assistant General Manager, you will report directly into the General Manager & Producers. The Assistant General Manager will deputise for the General Manager in absence.

Tasks & Responsibilities The Assistant General Manager will support and provide general management services for the Production on an exclusive basis, working with the Producers and reporting to the  General Manager. The role shall include, without limitation, the following responsibilities: Support and review and improve organisational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.

Uphold standards of excellence and quality across all areas of the Production and its delivery.

Assist in providing guidance and feedback to help others strengthen specific knowledge/skill areas.

Act as a main point of contact for all aspects of the Production;

• Office administration: inc. filing and minute taking, staff holidays Assistant management of all production, stage management, wardrobe, and technical staff and actors and musicians.
• Assist in recruitment, negotiation and contracting any new members of the company and outside providers: creative team, actors, musicians, production staff, etc.
• Management of contract matrix.
• Budget administration, invoice processing and coding.
• Reviewing production accounts and reviewing accruals process Communication, inter-departmentally Travel and accommodation bookings Rehearsal/audition venue bookings/logistics/preparation
• Creating, updating and distributing records and production data (contact sheets, company lists etc) Production specific tasks for GM Checking box office figures against settlements
• Maintaining production timeline and rolling plan inc casting
• Preparation and administration of contracts for artistes, crew and creatives Collating programme and brochure information and proofing Team notices
• Travel itineraries/meeting organisation/diary management Organisation and payment recast requirements, needs of international creatives
• Production performance reviews Work permits/visas
• Administrating house seat requests Access performances organisation
• Assist in the management & reporting of the catering company to ensure the smooth operation of the catering and drinks service.
• Assist in the management & reporting of the merchandise company to ensure the smooth operation of the merchandise service.
• Comply with all union agreements, local and international that may cover the Production.
• Attend all meetings, rehearsals, run-throughs, technical rehearsals, previews and performances, as required.
• Assist in overseeing all marketing and promotion of the Production, manage press and gala nights.
• Assist in the implementation of revisions to seating plans, ticket prices and sales, and ticket allocations.
• Assist in the management of any audio or audio-visual projects (e.g. cast recording, documentary, live AV recording, etc).
• In collaboration with the Production’s accountant, assist in the review and monitoring of production accounts against budgets and targets.
• In collaboration with the Production’s accountant, assist in the preparation and review of applications for UK theatre tax relief.
• Assistant in the procurement of insurance cover and associated issues for the Production.
• Ensure the Production complies with health and safety legislation and other applicable regulations.
• Assist in the work with the resident creative and operational teams to ensure the quality of the performance, catering services and venue services.
• Any other responsibilities and services customarily performed by an Assistant General manager of a legitimate musical stage production, as well as those required by the unique nature of the Production.
• Ensure the smooth and efficient reopening of the Production, liaising with all members of the company and outside providers as required and oversee the planning, scheduling, mounting and running of the Production.
• Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of Mamma Mia! The Party.

Skills and Experience

Essential:

• 6 years’ experience in a general management environment.
• First Class live theatre experience
• F&B/Event Management/Immersive Event experience
• In depth knowledge of standard office-based systems, Excel, Word etc. and the ability to learn new software/systems
• Confident decision maker and persuasive communicator in both written word and in person
• Reliable, well organised and able to prioritise workload effectively
• Must be 18 or older and have the right to work in the United Kingdom
• Experience of working to targets and deadlines.