About the Company
About the Role
About the role:
- Working alongside the Head Housekeeper to help ensure that the Housekeeping Team are motivated and inspired to consistently deliver exceptional service, putting the guest at the heart of all activities.
- The role will involve checking rooms and public areas however there will times you are required to support with cleaning and therefore we are looking for candidates who are willing to be hands on when required.
- Having good financial awareness, working within budgets, writing rotas for the team, ordering stock and monitoring laundry levels will also be key parts of the role.
- Ability to work under pressure and meet tight deadlines.
- Support and delivery of Hand Picked training initiatives and courses as required.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
- To be considered for this role, you will have previous experience working as part of a Hotel Housekeeping team at either a supervisory or management level, ideally within a 4 or 5 star luxury hotel.
- Maintaining extremely high standards of cleanliness and an eye for detail, noticing things others don’t will be your passion and motivation.
- With proven experience of training and coaching colleagues, you will enjoy motivating others to be their best.
- Previous experience of working in a fast-paced, busy environment and having a flexible approach to work is required for this role.
- You will be excellent at building a rapport with colleagues and guests.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Company Benefits
- A competitive salary package of £15 per hour, plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Live-In Accommodation is available for £54 per week inclusive of meals and bills, for a single room with shared facilities.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.