Assistant Manager

Maxkeeper Ltd success to date has been down to the skills, hard work and determination of the brilliant and diverse group of people we have hired across the country. Currently, we're looking for a Assistant Manager to join the company’s exciting Emerging Markets team and particularly focus on our London Based business (The Eight Restaurant). We are in a process of creating our brand in the western world.
Like everyone here, you will act like an owner, be a team player and make a difference. It’s an opportunity to work with a smart team led by experienced management and dedicated and passionate Founders.
It’s not an easy feat, but our aim is to create a business of which we are all proud and an environment where you will love to be, where you can be yourself to do what you do best.
Key responsibilities will include:
ASSISTANT MANAGER (The Eight Restaurant):
Assistant Manager duties and responsibilities
Maximizing the value of an appealing atmosphere in the Shop requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Assistant Manager's will take responsibility for the following duties on a regular basis:
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels
Requirements
Experience:
3-5 years of work experience in the field of catering and/or hospitality, able to analyse and optimise campaigns. High competence with MS Office suite (Excel) or Google Workspace. Minimum A levels/H grades, a degree or equivalent qualification advisory. Demonstrate negotiation skills. Strong people skills and passion for great customer service. Diploma or graduation in Human Resources Management will be preferred. You should not be afraid to pick up the phone and call a prospect or customer. Fluency in English and Chinese (strong communication skills, both verbal and written)