Assistant Pub Manager

PLEASE NOTE THIS JOB IS ON THE ISLE OF MAN, ONLY APPLY IF YOU'RE PREPARED TO RELOCATE, WE WILL HELP WITH WORK PERMITS, AND TRAVEL, AS WELL AS SHORT TERM ACCOMMODATION WHILE YOU FIND YOUR FEET.

Calling all pub AM's!

Are you looking for a job that's as fun as it is challenging? Do you have a passion for people, beer, and good times? Then we want to hear from you!

We're looking for an enthusiastic and motivated Hospitality Operations Manager to join our team and play a key role in the day-to-day operations for one of our pubs in Castletown on the Isle of Man. You'll be responsible for a variety of tasks, from overseeing staff and ensuring smooth operations to contributing to marketing and promotional strategies. If you thrive in a fast-paced environment, have a keen eye for detail, and love exceeding guest expectations, then we want to hear from you!

Responsibilities:

• Team Leadership:
• Motivate and coach a team of staff to deliver exceptional customer service.
• Create and implement effective staff rotas and schedules.
• Provide ongoing performance feedback and support to team members.
• Operational Excellence:
• Oversee the smooth running of the hotel/pub, ensuring efficient food and drink service, prompt customer care, and successful event execution.
• Maintain high standards of hygiene and cleanliness throughout the pub.
• Identify and address any operational issues promptly and effectively.
• Marketing and Promotion:
• Get involved in the development and implementation of marketing and promotional strategies to attract new customers and boost revenue.
• Assist with creating engaging social media content and promotional materials.
• Analyse customer feedback and data to identify areas for improvement.
• Business Acumen:
• Contribute to the financial success of the pub by understanding and monitoring costs, identifying opportunities to increase profitability, and adhering to budget guidelines.
• Assist with stock control and inventory management.
• Additional Responsibilities:
• Attend regular team meetings and training sessions.
• Liaise with suppliers and external partners.
• Maintain a positive and professional attitude at all times.

Qualifications:

• Qualified responsible person (IOM), or willing to take the qualification training.
• Previous experience in a hospitality role, ideally in a pub or restaurant setting.
• Strong leadership and team management skills.
• Excellent organizational and time management skills.
• A passion for customer service and exceeding guest expectations.
• Proven ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• A positive and enthusiastic attitude.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Be part of a team that is passionate about creating outstanding guest experiences.
• Gain valuable experience in the hospitality industry, with a clear pathway to becoming a General Manager

If you think you have what it takes to be one of our new managers, then send us your CV and a cover letter telling us why you're the perfect person for the job.

We look forward to hearing from you!

Please note that this is based on the Isle of Man and you will need to relocate there if you aren't already a resident, we can help with temporary accommodation while you find somewhere to live if needed, please discuss your situation with the recruiter when they call you.

Job Types: Full-time, Permanent

Salary: £30,000.00-£30,001.00 per year

Benefits:

• Company events
• Employee discount
• UK visa sponsorship

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime

Supplemental pay types:

• Tips

Experience:

• Bar management: 2 years (required)
• Hospitality: 5 years (preferred)
• Management: 2 years (required)

Work Location: In person