Address
Form of work
SalaryLocated in a beautiful country setting with over 200 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.
Assistant Reservations Manager Competitive with Benefits!
Fairmont Windsor Park are looking for a talented Assistant Reservations Manager devoted to turning moments into memories for our guests.
The ideal candidate will be fully accountable for overseeing the Reservations team and ensuring all hotel reservations, including rooms, dining, activities, and spa bookings are dealt with promptly and professionally. The focus will be on exceeding the expectations of the guest and providing the best possible experience incorporating brand standards at all times. The Assistant Reservations Manager will be responsible for leading the team, ensuring all enquiries made by phone or e-mail are recorded accurately and processed in a timely manner, maximising sales, room occupancy rates and yielding revenues in conjunction with financial objectives.
What we are looking for:
- At least 2 years’ experience in a reservations assistant manager or supervisory role
- Previous experience in a luxury hotel capacity preferred
- Problem solving, analytical, reasoning, motivating, organizational and training abilities
- An enthusiastic, self-motivated person with excellent communication skills; demonstrated ability to interact with customers, OTA's, employees and third parties that reflects highly on the hotel, the brand and the Company
- Excellent knowledge of reservations, property management systems (Opera PMS) and Microsoft Office suite would be desirable
- Highly motivated to take personal responsibility and initiative, always clearly communicating with both customers and colleagues
- What do we offer:
- A very competitive salary
- Enhanced holiday allowance after 5 years' service
- Discounted hotel room rates across our hotels, for you and your friends and family
- Excellent employee facilities including dedicated restaurant
- Career and development opportunities across the Group
- Free staff car parking on site
- A range of Accor Hotels Benefits
Apply now to be our new Assistant Reservations Manager!
