Assistant Service Manager

Avenues is a place where people smile, laugh and grow – and achieve extraordinary things.  

This is an exciting time for us, as Avenues Group also now includes Autism Hampshire – a leading Hampshire based charity supporting autistic people and their families.  

We are creating opportunities, challenging perceptions, enhancing choices and providing high quality services to meet the diverse needs of people on the autism spectrum.  

We know that well-supported people support people well to do their very best for the people we support and achieve our vision.  

Are you looking for your next social care role, or a change in career and a feel-good reward? If so, then we would love to hear from you! 

We are seeking an Assistant Service Manager to support in leading our brand new supported living service in the heart of Fareham town centre, Hampshire. This exciting new development will consist of self-contained, generously sized, flats for nine adults with learning difficulties, requiring 24/7 support. You and your team will be supporting them to live as independently as possible in the community and support them to create their own home. You will have the amazing opportunity to be part of the setup, planning of the service and building a positive and dedicated team over the next few months. 

AboutYOU! 

• Experience in a similar role within social care e.g. Assistant Manager, Deputy Manager, Supervisor, Team Leader etc.  
• Experience supporting people who have learning disabilities and/or complex needs Experience of managing budgets and financial information Knowledge of sector relevant legislation regulatory bodies and their standards. 
•  Ability to work with your Service Manager to manage and lead a successful and positive team.  
• Understands the balance between keeping our people safe and positive risk taking.  
• Stay up to date with policies and procedures to carry out and maintain safe and best practices.  
• Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.  
• Work with your Service Manager to reinforce a positive culture of continuous improvement.  
• Act as the Service Manager in their absence.  
• To take part in a management cover, Rota could include day and night shifts. Driver with full UK valid driving license preferable. 

In this role you will be;  

• Work closely with the Service Manager to inspire and motivate the team to provide a high-quality service as well assist in implementing current legislation and CQC requirements 
• Maintain a practical knowledge of policies and procedures and ensure appropriate usage. 
• Effectively recruit, develop and manage employees in a fair and consistent manner. 
• Work with your Service Manager to reinforce a culture of continuous improvement. 
• You will motivate and inspire your team to provide outstanding support through effective training, coaching and leadership by example 
• Be expected to attend appointments with the people we support, attend care reviews, review and update care plans and risk assessments, record and monitor daily logs, lead shifts and administer medication 
• Day to day support for the people we are supporting. 
• Managing the service and the team within and meeting KPI's. 

Benefits you can expect!   

• Paid enhanced DBS. 
• Early Pay access. 
• E-learning/classroom training/diplomas. 
• Blue Light Card and TheBene£its website access. 
• Recommend a friend - earn up to £500. 
• Paid annual leave. 
• Flexible working. 
• Support with your wellbeing! 
• ***T&Cs apply *** 

About us:  

Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.   

We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.   

We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.  

You’ll become part of our strong Avenues community, which is there to support you each day.  

Your values should match ours:  

Respect: We treat people as we would wish to be treated ourselves.  

Excellence: We don’t settle for okay, we are determined to achieve more.  

Integrity: We do the right thing, even if it takes more time and effort.  

Pride: The work we do is something we want to tell others we are part of.  

Contact us!  

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.   

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.  

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.   

Apply or get in touch with us today – we look forward to hearing from you.