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Salary The Job
The Assistant Manager has secondary responsibility for customer service standards, sales goals, operational standards, associate development, and the overall profitability of the team and assists the Store Manager in the daily operations of the store. You will join a brand new Manchester City FC Fanstore in the Arndale store. Your Mission
- Assisting in optimizing Customer Lead opportunities through strategic (personnel) planning in conjunction with the Store Manager
- Ensuring set KPI’s, seasonal and yearly budget objectives are met.
- Supporting in managing the store embellishment, Click & Collect, Customer complaints and Cash control.
- Supporting the financial operations of the store through successful management of controllable costs including but not limited to payroll.
- Upholding the Company, Team/League values and standards
- Ensuring Visual merchandising and operational store standards are consistently met.
- Creating a rewarding and collaborative work environment in which employees are encouraged to grow.
- Recruiting a qualified team of Customer Lead store assistants.
- Ensuring all training is conducted on a timely basis, ensuring assigned mentors engage with new hires.
- Providing feedback to store assistants in all areas of the business
- Performing ‘Manager on Duty responsibilities’
- Other occurring relevant activities and/or projects.
Your Talent
- 1-3 years of experience in similar position
- Home language(s) of country where based English on proficiency level
- Hands-on, pro-active, Self-Starter
