Care Coordinator

Care Coordinator | Hemel Hempstead | Full Time - Primarily 09:00 to 17:00 with flexibility for 24/7 coverage, including days, nights, weekends, and holidays, to meet the demands of home care |  £25,000 – £28,000 per annum

Are you passionate about making a real difference in people's lives?

Do you thrive in a dynamic, supportive environment where your skills are valued and developed?

If so, this is an exciting opportunity for you!

Our client is driven by passion and energy, making things happen every day. They specialise in offering support to individuals of all ages dealing with mental health challenges, learning disabilities, autism, and complex needs.

To thrive in this role,  you will be enthusiastic, compassionate, and dedicated to providing high-quality care.

Are you the right person for the job?

• At least two years' experience in a care coordinating capacity
• Minimum of 2 years’ experience in management organisation
• Experience in a supervisory role is desirable
• NVQ Level III in Administration/Care management or commitment to undertake
• Literacy and numeracy skills for record-keeping and reporting
• Understanding of differing physical, psychological, and social needs
• Awareness of health and safety requirements and legislation
• Strong communication skills and ability to work in a team
• Analytical and decision-making abilities
• Ability to supervise staff and contribute to budget management
• Willingness to work flexible hours
• Adaptability and commitment to ongoing training and development

What will your role look like?

Service Users:

• Assess and process referrals for new care packages.
• Coordinate care worker assignments according to organizational standards
• Maintain clear communication with all stakeholders involved in care provision
• Manage complex staff rotas to ensure adequate coverage and respond to emergencies promptly

Staff Supervision and Development:

• Organise efficient work programs and supervise staff to ensure service objectives are met
• Participate in recruitment processes and provide training as needed
• Identify and address team developmental needs to maintain high standards of care

Quality Monitoring:

• Assist in quality monitoring processes and maintain health and safety records
• Monitor service quality and contribute to comprehensive quality assurance measures
• Collaborate with the team to uphold standards of excellence in practice

Liaison:

• Maintain effective communication with relevant parties to ensure service delivery meets expectations

Administration:

• Authorise time sheets, annual leave, and payments for staff
• Maintain accurate records in compliance with standards and procedures

Miscellaneous:

• Attend meetings, briefings, and training sessions as directed

What can you expect in return?

• Mileage – 0.45p/mile for all client visits
• 28 days annual leave
• Weekend On call allowance - £50
• Performance-based bonuses: Care Co-ordinators will receive bonuses based on their individual and team performance metrics

Interview process

The process begins with reviewing CVs, followed by initial contact via Zoom or MS Teams. This is succeeded by a face-to-face interview. Then, successful candidates will receive job offer letters, undergo DBS checks and provide references, proceed to contract signing, and finally commence employment.

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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