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Form of work
SalaryAre you passionate about supporting and transforming the lives of people who are experiencing homelessness?
We are looking for a creative individual who is wanting to develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
The role of the Assistant Support Workers (known internally as Duty Worker) is provide support and activities to clients with an emphasis on co-production and client involvement.
In this role you will be the first point of contact for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. Other responsibilities will include:
- Working alongside the team to provide a person centred support to residents and clients.
- Coordinating important Health and Safety checks and other administrative duties.
- Working as part of a dedicated team in the hostel/accommodation setting to provide a high quality, positive and safe service to clients.
- Keeping up to date administrative records relating to client work, housing management and health and safety.
- Working on the weekly shift rota that includes early and late shifts, sleep-ins, as well as some weekends and bank holidays.
About you
This is a fantastic role for people looking to start and develop a career in the sector; a number of current Managers started their career as Duty Workers. You will have:
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
- Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills
- Above all we are looking for inspirational, committed individuals who will be committed to our Recovery Ethos, and has a genuine desire to support people to transform their lives.
- An interest in creative activities and willing to partake in animal care.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 17 April 2024
Interview and assessments on: TBC
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000
