AddressCloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.
The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.
Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.
We have a brilliant team of more than 70 people in Manchester, Europe, and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team.
Join the Cloud revolution. Join CloudM.
Role Overview:
As an Associate Account Executive, you are passionate about sales and driven to make an impact in a dynamic environment. In this role, you will play a pivotal part in driving growth by identifying, qualifying, and closing new business opportunities within the small and medium business sector. Reporting to the Head of Inside Sales, you will work closely with the wider sales team based in Manchester.
Responsibilities:
Focused on establishing and nurturing positive business relationships within the territory, you'll collaborate closely with internal stakeholders to ensure customers receive maximum value and have a seamless experience.
- Achieve agreed-upon sales targets and outcomes on a monthly and quarterly basis, demonstrating consistent performance and exceeding expectations.
- Educate customers and partners on how CloudM solutions can address their unique needs and deliver tangible benefits, effectively showcasing the value proposition.
- Establish, develop, and maintain positive business relationships with customers and partners in the territory, fostering trust and loyalty.
- Collaborate closely with Solution Architects and other internal stakeholders to ensure customers receive maximum value and have a positive experience throughout the sales process.
- Monitor industry competitors, new products, and market conditions to understand customer needs and tailor solutions accordingly.
- Proactively reach out to partners to offer support and further develop those accounts, demonstrating a commitment to mutual success.
- Manage and respond to all incoming sales queries from prospective and existing partners, providing timely and relevant information.
- Support existing and prospective Partners through their CloudM Partner Journey, offering guidance and assistance as needed.
- Maintain and update the CRM system with accurate information on practice staff and contact details, including adding new leads and opportunities.
- Continuously develop your knowledge of CloudM features and functionality by staying up to date with CloudM training and webinars, ensuring expertise in the product offering.
Skills and Experience:
Key Skills
- Experience working in B2B sales, preferably in the SaaS industry, with a track record of success in a fast-paced sales environment.
- Proven experience as an SDR/BDR and minimum 6 months as a Junior Account Executive, demonstrating your ability to drive results and exceed targets.
- Ability to build rapport with partners and customers over the phone, leveraging outstanding communication skills to create lasting relationships and drive success.
- Attention to detail and follow-up, essential for managing multiple tasks and priorities effectively and ensuring customer satisfaction.
- Process-driven mindset and ability to take ownership of the sales process, driving efficiency and effectiveness to achieve business objectives.
Desirable Skills
- Understand the Google and Microsoft ecosystem
If you are a results-driven, customer focused and a motivated experienced sales individual who is passionate about technology and exceptional customer service, we encourage you to apply.
CloudM Culture:
We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators.
We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one. We want to have the answers when our customers ask us questions.
CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.
Our DE&I (Diversity, Equity and Inclusion) strategy is ingrained in everything we do here at CloudM. From recruitment and employee engagement to our EVP (Employee Value Proposition). We use gender bias decoders to check our job listings are inclusive and post on LGBTQ+ and neurodiverse job boards for our recruitment. Our EVP includes flexible working hours (we believe flexible working should be the norm, not the exception), generous family leave pay (commonly known as maternity/paternity/adoption leave), EAP (Employee Assistance Program) and mental health first aiders. All of this helps with our team’s work-life balance, removing barriers to childcare or caring for relatives and pets. Our team can do the school run or even go to the gym in the middle of the day. We are trying to build a culture of flexibility and inclusivity for the long term.
What CloudM can offer you:
- Private healthcare including dental and optical care
- Company contributed pension (matched up to 5%)
- Unlimited paid holiday
- Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you
- 10 paid sick days
- Death in service, 4 times your annual salary
- Employee Assistance Program (EAP)
- Tech scheme (Salary sacrifice, CloudM can loan you up to £1,000.00 for tech equipment)
- Paid certifications and qualifications
- Birthdays off
- Financial wellbeing advisor
- Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory
- Market-leading parental leave policies
- Various wellbeing initiatives ️
- Exclusive access to discounts & rewards programs, including Gym membership
- High-spec equipment (laptops, phones, etc.)
- Working from home equipment budget
Location:
Remote-based role. However, within commutable distance to Manchester would be desirable for the odd team-building activity / meeting.
Environmental & Social Responsibility:
Our business strives to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect.
We expect that all of our employees play their part in our social progression plans, whether that’s leading the environmental board, playing a part in the DEI community, participating in a charity support day or simply just following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.
Apply Now:
If you are interested in joining one of our teams, get in touch today!
Please send an email including your CV to careers@cloudm.io
