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Form of work
SalaryMy client is a well-established audio-visual company situated in the picturesque Twyford. They sell, install, service and hire a wide range of audio visual and conferencing solutions to esteemed corporate and government clients across the UK and Europe. They pride themselves in their commitment to excellence.
It is essential that you have experience working with and installing Audio-Visual equipment for this role.
(Audio-Visual Support Engineer) - Position Overview
- Plan and carry out service visits, providing remote technical support and generating comprehensive service reports/
- Deliver telephone and email support, ensuring prompt and effective communication.
- Maintain up-to-date service record to enhance operational efficiency.
- Plan, setup and provide on-site support with customer events and hires.
- Conduct both preventative and remedial service calls to uphold system integrity.
- Provide training on-site to the end user
- To become fully conversant with all areas of the business and office procedures.
- To be flexible in order to undertake the many different areas of work that are required, such as project work, producing reports, producing "how to documents" etc.
- Adhere to relevant Health & Safety and codes of conduct in the workplace and onsite.
- Responsible for company vehicles, tools and stock.
- Collaborate with installation engineers to facilitate the commissioning of AV and VC systems.
- Candidates will be required to travel to customers and suppliers sites as and when required, including central London.
(Audio-Visual Support Engineer) - Position Requirements
- Proven track record in audio-visual service and technical Support Engineering
- Proficiency in commercial audio-visual and videoconferencing systems, including Teams, Zoom and Google Meet.
- Strong PC skills, including familiarity with Creston Toolbox, Extron Global Configurator and audio DSP software programs like Biamp and QSC.
- Knowledge of Creston, Extron, Kramer switching and control systems, as well as professional audio solutions.
- Knowledge of AV cameras such as Avercam, Logitech and Sony PTZ
- Experience of video recording and editing beneficial but not mandatory.
- Ability to read and comprehend technical documents including system schematics.
- Understand network terminology and topologies
- Must possess a full valid driving license and be eligible to work in the EU.
- Be prepared to work both individually and as a team member
- Possess exceptional interpersonal skills for professional and courteous customer and colleague interactions.
- Have the ability to successfully work under pressure and to deadlines.
- Be dependable and punctual and have an adaptable approach to work.
(Audio-Visual Support Engineer) - Position Remuneration
- Salary £28k - £35k depending on experience
- 9am - 5pm
- Monday to Friday
- Long-term Sickness cover
- Access to company vehicle
- Life Assurance: 4x salary
- Office based
Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
