An internationally renowned MSP is on the lookout for a dynamic and experienced AV Services Manager to join them and shine at the forefront of its London team, working onsite at a prestigious corporate client.

As the AV Services Manager, you'll be the maestro orchestrating the AV magic within meeting rooms and cutting-edge spaces.
You'll be the go-to person for clients, ensuring that every moment they spend with your team is a seamless and top-notch audio-visual experience.

Your role won't just stop at managing; you'll be the glue that binds the large onsite engineering teams, fostering relationships and ensuring that the services exceed expectations.
From staff management to crafting rosters and onboarding new talent, you'll be at the helm of it all.

Now, what's in it for you?

Well, besides being part of a global team of talented enthusiasts, you'll be generously rewarded based on your experience and the mark you make.
The company believes in investing in their teams, providing them and yourself with benefits that reflect the seniority and impact of their roles.

Your Key Responsibilities:

• Own It All: Take charge of day-to-day service delivery, meeting room experiences, and service deliverables by leading onsite engineering teams.


• Client Whisperer: Be the primary point of contact for the client, offering consultation, advice, and senior-level technical support.


• Team Maestro: Manage onsite BAU teams, craft rosters, onboard new team members, and conduct regular meetings to keep the AV magic alive.


• Human Element: Assist with recruitment processes, conduct interviews, and collaborate with human resourcing for return-to-work interviews and incident investigations.

Desirable Skills:

• Zoom Guru: Experience with Zoom and Breakout rooms for those high-profile hybrid meetings.


• AV Wiz: Good technical know-how of corporate meeting room AV technologies.


• Tech Whisperer: In-depth experience with ticket management systems and managing large onsite engineering teams across multiple locations.

If you're ready to be the maestro of AV services and make a significant impact, apply now with your latest CV.