AddressJob summary
As part of our recruitment strategy, we are looking to appoint a self-motivated, enthusiastic, dynamic Community Administrator to join our Community Midwifery Team. The successful candidate will be required to provide administrative support to the Community Midwife Matron and Team Leaders. You will operate within the Community Team and act as part of a wider inpatient administrative team.
We are a well-established friendly team; we want you to thrive and excel in your role and will provide the resources to support your professional development and well-being.
We provide high quality care to the women and families we care for. Our community team's work
across three sites that include Heartlands Hospital, Good Hope Hospital and Solihull Hospital.
Main duties, tasks & skills required
Action all internal and external telephone enquires supporting the Community Team by screening and diverting all calls and as appropriate and giving advice and information in accordance with local policies and procedures.
Provide non- clinical advice, information to patients , clients and relatives.
Action community discharges to appropriate team diaries.
Keep a record of community stock and equipment.
Ordering stock for community midwives.
Sign posting patients enquiries to appropriate departments.
Keeping office area orderly and tidy and ensuring notice boards are within dates.
Performing administrative jobs for Community Midwives such as photocopying, printing.
Working with porters and be able to use hospital systems to ensure smooth running of maternity services.
Admin work such as dealing with post and general office duties.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
- GCSE Grade C English and Mathematics, or equivalent
Experience
Essential
- At least 2 years' experience at administrative officer level
- Experience of dealing with the public
- Experience of I.T systems
- Knowledge of Microsoft Office Packages
- Experience of Diary/Appointment Management
Desirable
- Previous experience of NHS or public sector working
Additional Criteria
Essential
- Ability to travel across site
- Team Player
- Punctual and conscientious
- Positive attitude
Desirable
- Full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
