Are you looking for a new challenge supporting the NHS?
Service Care Solutions are working with The Shrewsbury and Telford Hospital NHS Trust to recruit a Band 2 Telephonist to support the hospital communication team in the Shrewsbury area.
The successful candidate will Liaise with all disciplines with and outside the hospital.
The contract duration is for 3 months with the likelihood of extension.
This is a full-time placement with 37.5 hours available.
Part-time applications will also be considered.
Hours: Full / Part time hours available, 24/7 operating hours
Location: Shrewsbury
Pay: £10.42 - £11.00 p/h
Bonus: £150 Sign-Up Bonus
Job Purpose - Band 2 Telephonist
The Switchboard Staff at the Hospital form an integral part of a dynamic, round-the-clock operation.
As frontline personnel, they operate within a carefully crafted rota system, ensuring 24/7 coverage.
Serving as the communication nerve centre of the hospital, Switchboard Staff members regularly interface with all hospital staff, playing a critical role in fostering effective connectivity.
Key Responsibilities

• Operate a Mitel plus back-up system independently.


• Manage the bleep system, issuing and reprogramming bleeps in the absence of the Supervisor.


• Assist with telephone inquiries from Trust members, the public, GP's, Hospitals, and other organizations.


• Be knowledgeable and competent in handling emergency calls/alarms.


• Monitor audible alarms, informing appropriate staff when activated.


• Attend mandatory training courses.


• Issue swipe cards for locums/medical students and record.


• Advise disciplines calling for key collection, though no responsibility is assumed.


• Work collaboratively to ensure the smooth running of the department.


• Night duty staff responsible for maintaining appropriate duties and actions for smooth telephone service operation.

Desirable

• Experience with Mitel System


• Experience with Stanley Blick Paging system


• Switchboard Experience


• Knowledge of medical terminology

Benefits

• Four weekly payroll runs


• £250 training allowance


• Excellent pay rates


• Exceptional referral bonuses


• Specialists mental health consultants offering single point of contact


• Frequent notifications for upcoming opportunities via text and email


• Ltd & PAYE payment options available


• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.


• FREE DBS disclosures provided via fast track online services


• FREE Occupational Health Check and Immunisations

Are you happy with your current agency?

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.

• £150 Welcome Bonus - Paid after completion of 150 hours in your new placement.

• £250 Referral Bonus - Simply refer your friend.
  If they get the role, we'll give you £250.
  That's £1000 if you refer 4 friends.