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Form of work
SalaryBand 3 Part Time
Scheduling Assistant
Our NHS client based in Craigavon has multiple vacancies for Band 3Scheduling Assistant for immediate start, if interested then this could be the perfect opportunity for you
Our client has confirmed that the role is 21 hours per week, which are negotiable.
As the role is in the Craigavon, we do require the successful applicant to have some previous administration and customer service experience, confident in using a computer. Be able to work as a part of a large team but also to be able to use their initiative when needed.
11.11 per hour
Duties:
Utilising the IT systems
Responsible for the scheduling of admission dates, either by post or telephone
Follow protocol and procedures to ensure the smooth administrative management of patients
Keep accurate and up-to-date records of all sessions using the computerised database within the scheduling team.
Deal with telephone and face to face enquiries from all staff groups, patients, relatives and carers, providing information, directing and prioritising queries as appropriate to ensure efficiency and effectiveness of the scheduling process.
Using Microsoft Excel, Access, Word packages daily and experience of a Hospital computerised system
Dealing with telephone enquiries in an efficient, courteous, and friendly manner
Organizing, managing, and maintaining filing systems manually and electronically
Any other duties as may be assigned from time to time.
Essential criteria
4 GCSEs at Grades A-C including English Language or equivalent / higher qualifications and 1 years' experience in a clerical / administrative role
Experience in the use of Microsoft Office products including Word and Excel or equivalent
Working experience of a Hospital computerised system to include inputting and updating data
If you would like to apply for this role, please email your CV to Marta Blasiak by clicking on the 'Apply' link or call Marta at Brook Street (UK) Ltd on (phone number removed)
