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Form of work
SalaryOur trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Detailed job description and main responsibilities
- Maintain a professional behaviour at all times and promote a positive image of Royal Free London NHS Foundation Trust at all times, in line with World Class Care values.
- Have oversight responsibility for all aspects of the patient safety and risk Quality Governance agenda, developing an effective patient safety framework that is quality centric.
- Develop and co-ordinate outstanding Quality Governance practice within the hospital business unit
- Supporting the development and maintenance of effective working relationships, communication, co-operation and engagement with internal and external national stakeholders.
- Interpreting and assessing the relevance of national policy and guidance, providing support to governance teams regarding implementation and evaluation.
- Liaise with executive leadership team, group team and divisional leads to agree and achieve deliverables, as appropriate.
- Provide specialist advice on quality assurance around patient safety and risk
- Provide scrutiny and challenge of highly complex, technical and sensitive clinical and non-clinical information.
- Embed the new Patient Safety Incident Response Framework ensuring a heightened focus on compassionate engagement
- Analyse complex information from complaints, PALS, claims, safety event investigations (including patient safety incident investigations)
- Support clinical teams in developing change ideas using clinical pathway groups and quality improvement methodologies.
- Provide monthly, quarterly and yearly reports triangulating the information and data from Quality Governance patient safety & risk activity.
- Leading the management of patient safety incident investigations and the sharing of learning from these events. This includes reviewing and ensuring that investigations have been appropriately carried out in accordance with agreed guidelines and timeframes and to determine if the investigation is fair and/or in need of further information and providing feedback on key areas for improvement, challenge or further actions. This will include:
- Ensuring that patients, carers and families are as involved in the learning response process
- Validating findings and resultant action plans;
- Approving the final report, recommendations and action plans;
- Producing thematic reviews of patient safety incident investigations to identify trends and patterns for a defined population;
- Facilitating the dissemination of wider learning and sharing good practice and supporting quality improvement.
- Ensuring that recommendations from patient safety incident investigations are integrated into quality improvement strategies and plans
- Encouraging a culture of openness and transparency that responds rapidly to potential or actual failures.
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
- If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.
Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.
