New Store Opening
Baristas
WHAT WERE LOOKING FOR:
We are looking for a Barista that shares our company vision and mission and is as passionate about customer service as we are. We strongly believe in working closely as a team. We believe sharing inspiration and ideas is key to growth and success. If you think you are an individual who has passion and confidence in customer service, then you're in the right place. Your attributes will need to consist of having certain levels of self-motivation, confidence, creativity and reliability as well as the ability to use initiative and work independently when required. Teamwork and a passion for great customer service is a must.
THE ROLE:
Reporting to management, your responsibilities will include but not be limited to:
- Greeting customers as they enter
- Speaking and interacting with both new and regular customers
- Preparing and serving hot and cold drinks such as coffee, tea, smoothies and other speciality beverages.
- Receiving customer orders and processing payments
- Unpacking and arranging deliveries from our suppliers
- Assisting customers in finding the products they're looking for
- Describing menu items and suggesting products to customers
- Addressing customer complaints and enquires
- Ensuring all food preparation and service areas are kept clean and tidy at all times, adhering to Food, Health & Safety regulations
- Being aware of and following operational policies and procedures
- Grinding and brewing coffee
- Coffee Art
- Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
- Consistently providing well-crafted, beautifully presented and tasty beverages
- Being punctual and maintaining regular and consistent attendance
- Contributing to a positive work environment
Qualifications:
- Previous experience as a Barista is preferred
- Strong customer service skills with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Knowledge or interest in coffee and different brewing techniques is a plus.
If you feel like this could be the perfect role for you, please submit your CV to (url removed) in the first instance and one of our team will be back to you within 48 hours.
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