[Insert short summary of role – approximately 1 paragraph]

What are we looking for?

• 5-7 years experience working on IT Products and Services
• Capable and Flexible to develop IT Knowledge and Leadership
• Functional & technical knowledge in ERP solutions
• Demonstrate Line Management Experience and Capability in a remote & global environment
• Ability to work effectively in a flexible/changing environment with many activities/priorities
• Financial and Budget management experience
• Good stakeholder management & communications skills
• Experience in external vendor management
• ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus

What will be your key responsibilities?

• Product Management : overall accountability, including lifecycle management for services and products; Support, Influence and contribute with Leadership to define strategy for IT Solutions, in line with operational excellence strategies and Transformational programs and business capabilities strategies. Maintain awareness of industry directions for products and services , in order to define new, cost-effective solutions or evolve existing solutions in an optimal manner

• Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc); Accountable for assure Service Continuity strategy for services and products in place, including DR simulations and tests proper conducted based on Mars Inc standards Accountable for regular status updates to stakeholders on progress for all demands raised by Business.

• Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on development metrics

• Escalation point for any business demands, working with his team and Business stakeholders to address, engaging all resources needed for solve this demand

• Stakeholder management : accountable for regular status updates to stakeholders on progress for all demands raised by Business. Sustain the user community and develop the key users, functional expert and product owners network where needed. Engage and collaborate with other teams when is needed. Collaborate with projects according to Mars DT signature processes,. High level for Customer satisfaction accountability.

• Budget management for all product area and functions.

• Line Management of global & remote team, coach and development as well responsible to ensure resources knowledge on Mars business processes and development/projects techniques and methodologies; Role model agile behaviors & methods with customers and peers; Contribute to HUB Talent Pipeline strategy; Ensure succession plan with the team

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.