BEMS Service & Support Engineer

BeMS Service & Support Engineer – London - £60,000

A great opportunity for an experienced BeMS Engineer looking to take on a new challenge with a well-established controls company, working across multiple client locations in and around London.

The BeMS Service & Support Engineer position

In this role, you will provide exceptional engineering and individual performance through excellent customer service. You will work within a team of engineers to improve and maintain, productivity and efficiency whilst contributing to a stable team-based environment.

Responsibilities

• Supporting clients by delivering effective service and support to the installed BEMS systems
• Identifying and rectifying issues which directly impact performance
• Delivering accurate on time reporting on daily activities
• Accurately identifying application faults and reporting these to clients
• Close liaison with Service Administrator for efficient delivery of work loads
• Identification of commercial opportunities for system improvement and enhancement
• Delivery against the key performance indicators and benchmarks
• 1st line 'out-of-hours' escalation support for clients
• 1st line escalation for Engineer’s technical issues
• Responsible for personal Health and Safety practices, including production of risk assessments
• Close liaison with clients to promote the company as a first-tier supplier of specialist services
• Work closely with clients to identify and promote carbon reducing energy efficient solutions within both the building controls and mechanical application sectors of their business
• Ensure clients are correctly and clearly updated on any medium and high priority recommendations made at the close of each visit.

What we are looking for:

• Previous experience with Building Management Systems
• Experience with Trend, Tridium or ALC
• Able to fault find on complex HVAC applications
• Flexible and adaptable
• Demonstrates honesty and integrity
• Effective communicator
• Proven experience spent in a field service environment is desirable
• Good customer facing skills
• Numerate/fully IT literate
• Commercial awareness

Salary and Benefits Package

Impressive salary of £60,000, dependent on experience

Company car or car allowance

Company pension

25 days holiday plus 8 statutory days

Person Profile

As a BeMS Service & Support Engineer, you will need to be trustworthy, well presented and be able to work unsupervised. You will have good communication skills as well as a logical approach.

Do you think you have what it takes to be our next BeMS Service & Support Engineer?

For more information on this fantastic opportunity, please call Yvonne Ndlovu at Team BMS on (phone number removed), or click “Apply now”.