Bid Writer

Bid Writer - Citizen Services
Remote (with occasional UK travel to meetings/visits)
Full Time, Permanent
Up to £45,000 per annum dependent on experience plus benefits
Serco works in partnership with the public sector in the UK and with world class public services providers across the globe to deliver joined up citizen solutions. Our agility, customer-first approach, robust portfolio of services, and global experience enable us to quickly respond with solutions that achieve outcomes with value.
As a Bid Writer, you'll provide professional and high-quality bid writing support for our Citizen Services Business Unit. Working closely with the rest of the bidding team - and thoroughly understanding the proposed solutions - you'll produce quality bids that meet the client's brief whilst being visually engaging and compelling. This will include the production of written responses, storyboards, and other bidding collateral.
As well as the satisfaction of working on (and of course winning) contracts that directly impact public service users, you'll also benefit from an environment that firmly sets the stage for your own career development and progression, whether you want to specialise in Bid Writing, progress into Bid Management or Business Development, or broaden your career into an Operations or Solutions role. We offer a wide portfolio of career frameworks, with the right training and development in place to support your aspirations.
Your main responsibilities:

• Support the bid team in the creation and use of storyboards.
• Work closely with Subject Matter Experts to develop comprehensive, compelling responses.
• Produce high-quality, persuasive bid content that clearly articulates our value proposition.
• Ensure all bid responses meet customer requirements.
• When required, to conduct additional research to supplement bid responses including collation and presentation of relevant data.
• Incorporate win themes, USPs, sales messages, case studies and 'hot button' material into responses.
• Support the continuous improvement of the bid process

What you'll need to do the role:
Experience in a similar role would be an advantage, however we are open to applications who are looking to develop their career in a bidding environment.

• Ideally you will have experience of a complex and varied bidding environment in the public sector.
• Alternatively, relevant experience in an operational role within Citizen Services would be advantageous, such as contact centres or employment skills.
• Ability to manage workload, creating deliverables to strict deadlines with a strong sense of ownership
• Highly competent in MS Office software, especially MS Word. Skills around template creation and document manipulation would be advantageous.
• Excellent communication skills including relationship development and stakeholder management; individuals will be confident and articulate in all communications.
• Strong written English skills with high attention to detail.
• Adaptable and willing to learn.
• If you are certified with APMP that would be beneficial, however Serco will fund this certification for those who are looking to develop in this area.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme
• Flexible working options.
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.