Billing Operations Administrator

Reporting to the Billing Operations Team Leader, the Billing Operations Administrator is a key role, processing commercial related exceptions and working on multiple key billing processes.

You will be continually responsible for ensuring Commercial Exceptions are completed by strict deadlines whilst providing valuable support to colleagues within the team.

Why choose Energia Group?

• 87% of employees would recommend Energia Group to friends and family as a great place to work!
• You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focussed are at the heart of all our efforts
• You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year-round learning and support for professional subscriptions
• We also offer an annual Bonus of up to 10%, an award-winning wellbeing programme including a counselling service, sports and social clubs, a ‘Wellbeing Fund’ to be used towards anything that energises you, generous holiday allowance with opportunity to buy more and Health Cash Plans.
• You will have the opportunity to work in a hybrid approach (2 days from the office and 3 days from home), collaborate regularly with your peers while having a balance between your home and work life.

What you'll need

• At least 6 months experience in a Service Operations Environment or Administration role.
• Ability to build effective relationships and liaise successfully with internal and external customers.
• Proven experience of working to strict deadlines and KPIs.
• Proficient in the use of Microsoft Office.

Does energy move you?

If so, see how you can be a part of the energy transition.

Take a look at our Energy Moves Us video below which is a great insight into our organisation as an employer and to learn a little bit more about the people behind our business.

You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications. We reserve the right to enhance criteria to facilitate shortlisting.

Full details can be found in the job specification located at the bottom of this page.

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PLACEHOLDER