Bitu Transport Assistant

Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.  

BITU (Bexley Integrated Transport Unit) organise and manage travel assistance for children / young people with special educational needs to go to / from school / college and vulnerable adults to day centres and respite.  

Travel assistance can be in the form of Transport, PTAB (personal travel assistance budget) or Travel Training.  

We are currently seeking an enthusiastic and proactive Transport Assistant to join our team to provide a high level of service in respect of travel assistance for SEN children/young people and vulnerable adults. 

The team are also willing to consider an internal secondment opportunity.

You will have day-to-day interface with commissioning departments, service users, parents/carers, transport providers, schools and colleges, and care service providers for all operational passenger travel assistance queries. 

You will assist in the day-to-day monitoring of the transport providers. You will help to plan and review the operational arrangements of travel assistance for SEN children and vulnerable adults.   

We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.

Please note the department operate a shift pattern and our office opens from 7:30am.  
Please refer to the Job Description attached for more information. 

For an informal discussion about the role please contact Trish Florence or Sharan Sandhu, BITU, 0203 045 4431.  

This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the JD/Person Specification. These will be applied during the recruitment/selection and probationary stages.    

We reserve the right to close adverts earlier than the closing date.

Requirements for this post include: 

• English and Mathematics to GCSE A-C level or equivalent.  
• Proficient in Microsoft Office packages – Word, Outlook, Excel.
• Excellent administration and office skills. Including data entry, retrieval and presentation. 
• High level of numeric and literacy skills 
• The ability to work independently with limited supervision and to strict deadlines.
• Ability to analyse and interpret data and information. 
• Experience of maintaining complex databases. 
• Experience of dealing with enquiries from the public and senior officers. 
• Experience of office administration processes, mailing, scanning, filing and use of information systems.

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS).  

Use the ‘Apply for vacancy’ button. 

Please note that the system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised and have your CV and/or Supporting statement ready to upload. 

If any mandatory fields are missing, a pop-up box will appear at the top of the page advising which sections require completion. Please check your Junk email for any correspondence. 
Additional Information 

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  recruitment@bexley.gov.uk.