Address
Form of work
SalaryHalliwell Jones Southport is looking for a BMW Product Genius.
Your role
The position is located at our Southport Centre which is a fantastic modern facility including BMW and MINI Sales and Aftersales.
Your Responsibilities:
- Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW products.
- Promote the technical unique selling points of BMW products and the associated customer benefits such as Digital Handover and the My BMW App
- Offer exceptional customer service through informative, non-pressured customer discussion.
- Welcoming/Hosting customers in the centre and ensuring every aspect of an exceptional customer experience is provided.
- Provide support to Aftersales departments during peak times.
- Adhering to all financial compliance and FCA regulations
Your profile
- Proven excellent customer service skills and likes to work with people.
- An outstanding attitude and passion for customer service
- Passion for BMW products and technology.
- Strong interpersonal and presentation skills.
- Ability to work autonomously.
- An enthusiastic, dynamic and team-orientated personality
- Excellent communication skills
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Strong organisational and prioritisation skills.
- Is a team player. Offers help and support to others.
- Thorough knowledge of computer applications (MS Office).
Rewards
- 22 days holiday plus bank holidays AND your birthday off!
- 1 car per employee via a salary sacrifice scheme; a brand new BMW or MINI after 6 months of employment
- Family-run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme
