Bmw Product Genius

Halliwell Jones Southport is looking for a BMW Product Genius. 

Your role

The position is located at our Southport Centre which is a fantastic modern facility including BMW and MINI Sales and Aftersales. 

Your Responsibilities:

• Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW products.
• Promote the technical unique selling points of BMW products and the associated customer benefits such as Digital Handover and the My BMW App 
• Offer exceptional customer service through informative, non-pressured customer discussion.
• Welcoming/Hosting customers in the centre and ensuring every aspect of an exceptional customer experience is provided.
• Provide support to Aftersales departments during peak times.
• Adhering to all financial compliance and FCA regulations

Your profile

• Proven excellent customer service skills and likes to work with people.
• An outstanding attitude and passion for customer service
• Passion for BMW products and technology.
• Strong interpersonal and presentation skills.
• Ability to work autonomously.
• An enthusiastic, dynamic and team-orientated personality
• Excellent communication skills
• Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
• Strong organisational and prioritisation skills.
• Is a team player. Offers help and support to others.
• Thorough knowledge of computer applications (MS Office).

Rewards

• 22 days holiday plus bank holidays AND your birthday off!
• 1 car per employee via a salary sacrifice scheme; a brand new BMW or MINI after 6 months of employment
• Family-run business and friendly culture
• Specialist training with BMW UK
• BMW accreditation
• Ongoing development and achievable career path
• State of the art facility and working environment
• Life Assurance Scheme