AddressA Little Bit About Us:
The Vindis Group is seeking to appoint a TPS Bodyshop Parts Advisor to join its team.
As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success.
Cherishing Customers is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace customer service excellence; and will apply this knowledge effectively and consistently whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in Progressive Leadership and Valuing Employees; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.
How WeValue Our Employees:
All teammembers are provided with access to the following:
- The Company will guarantee your bonus, pro rata, for the first 3 months of your employment.
- AnEmployee Car Scheme, following a qualifying period. This will provide you withan opportunity to love our brand products as much as we do and drive them ataffordable prices.
- A LifeAssurance policy, at no cost to yourself.
- 24/7access to our Employee Assistance Programme. This is in conjunction with our#SpeakAware campaign, which focuses on employee wellbeing and positive mentalhealth.
Key RoleResponsibilities:
As a TPS Bodyshop Parts Advisor, you will be an integral member of the TPS Team. Your key responsibilities will include:
- Assisting, liaising and supporting the TPS Centres to ensure good working relationships and delivery of customer service excellence.
- Accuratelyidentifying parts to meet customers sales requirements and utilising TPSproduct promotions effectively.
- Providinga high level of customer service at all times, building strong relationshipswith customers by making relevant and regular contact with them.
- Handlingincoming calls and customer enquiries.
Prerequisites:
- Previous experiencein a Bodyshop or accident repair would be desirable.
- Goodcommunication skills and telephone manner
- Goodattention to detail
- Good ITskills
This isan exciting opportunity for an individual that is seeking career development inan innovative and dynamic organisation.
We lookforward to receiving your application and hope to be able to welcome you as ateam member within the Vindis Group in the near future.
