Job description
We are now recruiting on behalf of our client for a Branch Administrator, based in the Chesterfield area. This is for Maternity Leave cover to provide administrative support, liaising with customers and suppliers
Duties –
Meeting, greeting and looking after customers attending site alongside other aspects of customer service. Responding to incoming calls and proactively dealing with customer queries etc. Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met Ensuring that all parts are received, stored and distributed to the fitters in good time Ensuring all relevant workshop paperwork is accurate, in line with company requirements Liaising with Managers and Dealers in preparation of pending work post demonstration What we are looking for –
Previous experience in office administration, alongside a strong customer focus. Excellent professional telephone manner Excellent organisational skills Accurate with good attention to detail Competent IT skills The ability to deal effectively and professionally with internal and external customers The ability to work independently or as a member of a team What's in it for you –
Maternity cover Working Monday – Friday 9am – 5pm Pay rate GBP11.44 per hour