Branch General Operative

Branch General Operative

Location: Folkestone, CT19 5EY, Kent.
Salary: £23,166 + pension/increased holiday with length of service/Employee Assistance Programme/employee discounts/enhanced maternity and paternity/long service awards.
Contact: Full time, 40 hours/week – 4 week rolling shift which includes 1 Saturday in 4 with a day off in the week.

Since starting in 2003, FFX have become one of the UK’s largest independent suppliers of high-quality tools, fixings and building supplies and now we want you to play a key role in our future by joining our busy Folkestone Branch.

We need you to provide an outstanding level of customer service to a wide variety of tradesmen and local builders by providing help and product advice, making sure our shop looks great and has the right products on display, taking orders, building rapport and upselling of products. Using our computerised tills, you will also assist with cash reconciliation at the end of the day.

This is a varied role, and we will also train you to work in our busy Yard/Warehouse which will include loading and unloading deliveries for the public and trade customers either by hand or with the use of the forklift truck and to provide administrative support to our Tool Hire and Repair Centre.

Although previous experience of working within the Building Merchants sector is preferred, more important are your excellent communication skills, strong customer service ethos and working knowledge of power tools and accessories, hand tools, general construction consumables, fixings and building materials. Experience in retail/warehousing/manual work would be desirable along with attention to detail and a good level of numeracy. You will need to have a full clean driving licence and a forklift truck licence would be ideal.