Address BRAND AMBASSADOR - FRAGRANCE
BIRMINGHAM, BOOTS (BULLRING)
30 HOURS A WEEK WORKING ACROSS 4 DAYS
ROLE SUMMARY
The main objective of the Brand Ambassador is to deliver sales targets as part of the team in their account by meeting Coty’s customer service and sales standards. As well as ensuring excellence of execution. The individual should have a strong sales background with preferred knowledge and experience of the Fragrance industry.
BENEFITS ON OFFER
Day off on your birthday
Access to My Coty Shop with fantastic discounts
Generous family and wellbeing support policies
Private medical scheme
Income protection
Personal leave policies
Maternity leave from 12 weeks-6 months
KEY ATTRIBUTES AND BEHAVIOURS
Deep understanding and passion for Fragrance and luxury brands Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity Ownership – Accountability as if your name was on the door Relentless and tenacious - always striving for the extra sale. Share and re-apply – Willing to learn from others and share success Team player attitude Actively takes charge of self-development and performance growth
KEY ACCOUNTABILITIES
Sales and Customer Service Achieve monthly sales targets Maintain company KPIs Deliver Coty’s customer service ceremony with every customer Build relationships with customers to influence and sell Consistently upsell
Excellence of Execution
Be a Brand Ambassador, protecting the equity for Coty brands
Keep updated on We Live Beauty and mandatory Coty Academy
Be fully aware of all company and retailer initiatives relevant to your account
Follow all company merchandising guidelines on both permanent and promotional space
Accurately complete month end and payroll within set guidelines and time limits, including any required feedback
Commercial awareness – Coty business performance, competitor activity and market share
Adhere to Company uniform and grooming guidelines
Work within the retailer Code of Conduct guidelines and KPIs always
Team working
Strong working relationships with the Coty in store team
Grow networks with the wider Coty team within your area
Maintain excellent communication with the Area Manager
Develop and maintain relationships with retailer staff and management
Technical Processes
Use of ipad for email, reporting and VM guidelines
Control of ipad and Coty passwords
Use of Coty systems and online documents.
