Brand Host & Events Team

Blue Arrow are Recruiting Brand Host for 2024 Spring Summer Season.

Blue Arrow is working with one of the World Premium Drinks Brands and we are looking to recruit Brand Hosts to work in a sociable outgoing role with alcoholic drinks preparing drinks and helping tell the story and development of the Brand.
WHAT DOES A BRAND HOST DO?

Brand Home Hosts are at the frontline of our Brand Homes, welcoming our guests onto site and delivering exceptional Customer Service.

You will be trained in all areas of the Brand Home: Delivering Tours, making Cocktails on the Bar, preparing food and drink in the cafe as well as presenting and hosting the Gin Cocktail Master classes and Premium Experiences. You will also have general daily tasks such as cleaning and re-stocking of areas. Weekend work is essential, additionally we also have a thriving Events business that you will be required to use your skills to help run and facilitate. These can be booked in on any day and will also require late nights.
Responsibilities & Duties:
Delivery of exceptional customer service always. Put the Consumer at the Heart of all that is done.
Bar & Gin Expert Responsibilities:

• Making and serving cocktails for all our guests.
• Hosting Gin Cocktail Masterclasses as well as our Premium Experiences and any new experiences that are launched.
• Serving guests in the Gin Shop
• Turnaround of consumer master classes

Tours Team Responsibilities:

• Delivering the Tour Experience to all guests
• Welcoming Guests into reception
• Communicate brand messaging clearly and on-strategy.

Caf Team Responsibilities:

• Working in the caf - preparing and serving food and drinks to our consumers.
• Taking Payments with a Card machine

Other Responsibilities:

• Helping to pack for our e-commerce offering.
• Setting up and breaking down the bar for events.
• Replenishing Stock in all areas of site
• Using the till and cash handling.
• Risk Awareness: Ensuring that work is carried out following the highest of standards relating to cleanliness, Health & Safety, Social Responsibility and Licensing
• Any other duties as reasonably requested by a DM/Supervisor & Manager
• Above all, flexibility to quickly shift from one area/task to another based on business needs.

Skills & Experience Needed to Create your Legacy:

• Able to always deliver exceptional customer service, even under pressure.
• Experience of working in a busy and physically demanding role.
• Ability to develop product knowledge and share this with our guests.
• Bar, caf , or tour experience is desirable but not essential.

If you're interested in Joining the Team and working as a Brand Host Apply today and one of our team will be in Touch to progress your application.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.