Company

SelfridgesSee more

addressAddressManchester, Greater Manchester
type Form of workPermanent
salary SalaryCompetitive plus benefits
CategoryAdvertising & Marketing

Job description

Job Introduction

As Brand Specialist you will:

  • Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise
  • Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training
  • Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards
  • Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss
  • Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
  • Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service

A bit about you:

  • All over the numbers. You will be set sales, CRM, and NPS targets…to name a few. So even if you haven’t had much first hand exposure to this data, you will have the curiosity and appetite to learn more
  • A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team
  • Well informed. You will make it your business to know what our competitors are up to
  • Known to be a sales and service expert
  • Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback
  • Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support
  • A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
  • An example of our values, a trusted and respected colleague

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.

Selfridges

Refer code: 3362123. Selfridges - The previous day - 2024-05-18 08:54

Selfridges

Manchester, Greater Manchester
Popular Brand Specialist jobs in top cities
Jobs feed

HGV Class 1 Driver AM Shift, 6AM start

The Mo Group Uk

Rugby, Warwickshire

£14.5/hour

Hgv 2 Driver

Hiregiant Ltd

Cawston, Warwickshire

£14.5 - £15/hour

7.5 tonne Driver

Staffco Direct

Birmingham, West Midlands

£16.31/hour

HGV Class 2

Kenect Recruitment

Motherwell, North Lanarkshire

£12 - £16/hour

Forklift Driver - EX6 Exeter

Setsquare Recruitment

Dawlish, Devon

£20 - £21/hour

HGV Class 1 Permanent Drivers

Resolute Recruitment

Lutterworth, Leicestershire

£14.50 - £15.50/hour

Principal Bridge Engineer

Calibre Search

London, England

£55,000 - £60,000/annum

CISRS Part 2 Scaffolders

Aa Euro Group

Birmingham, West Midlands

CPCS Traffic Marshal

Lonsite Limited

Solihull, West Midlands

£16 - £17/hour

Multi Skilled Operative

Reliable Contractors Ltd

Huddersfield, West Yorkshire

£16 - £17/hour

Share jobs with friends

Related jobs

Brand Specialist - Menswear Ralph Lauren Ft (Trafford)

Brand Specialist (Supervisor) - Couture Club (Trafford)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

3 weeks ago - seen

Brand Specialist - Womenswear Ralph Lauren FT (Trafford)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

3 weeks ago - seen

Brand Specialist - Womenswear Gym Shark (Trafford)

Selfridges

Pay information not provided

Manchester, Greater Manchester

a month ago - seen

Brand Specialist - Mulberry Accessories FT (Exchange)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

2 months ago - seen

Brand Specialist Wineshop

Selfridges

Permanent

Manchester, Greater Manchester

2 months ago - seen

Brand Specialist - Activewear/ Gym Shark (Trafford)

Selfridges

Permanent

Manchester, Greater Manchester

3 months ago - seen

Brand Specialist Mens Designer

Selfridges

Manchester, Greater Manchester

3 months ago - seen

Brand Specialist Mens Designer

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

3 months ago - seen

Brand Specialist Wineshop

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

3 months ago - seen

Brand Specialist - SKIMS (Trafford)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

3 months ago - seen

Brand Specialist Luxury Toys (Trafford)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

4 months ago - seen

Brand Specialist - Coach - Accessories - 12 Month FTC (Trafford)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

4 months ago - seen

Brand Specialist - Ralph Lauren - 10 Month FTC (Trafford)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

4 months ago - seen

Brand Specialist - Menswear Accessories (Exchange)

Selfridges

Competitive plus benefits

Manchester, Greater Manchester

5 months ago - seen