Job description
The post holder will take lead responsibility for Change Management and Problem Management in BSO ITS. The IT Change Manager will manage all aspects of IT changes to services and systems within BSO ITS. The post holder will have responsibility for reviewing, prioritising, approving and documenting change requests and will be a key contributor in the transition of changes from development to live operation..
Request
A university degree or professional qualification and have worked for at least 3 years in the last 5 years in an IT Service Management role that involves change management and incident management, within a major organisationOr have worked for at least 5 years in the last 7 years in an IT Service Management role that involves change management and incident management, within a major organisation. , Hold a valid certification in the following: ITIL v3 foundation. ITIL v4 foundation or ITIL v3 v4 conversion. ITIL Service Transition. Prince 2 Practitioner. Managing Successful Projects.
Address
Form of work
Salary
Belfast, County Antrim
