Business Administration Apprentice - Level 3

Business Administration Apprentice - Level 3

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in Business Administration and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including sales, customer support and administration.

Key Responsibilities:

• You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world
• You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
• You will be preparing and submitting customer quotations using price lists, product knowledge and customer’s requirement
• You will be checking and entering customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups
• You will be learning how to project manage installation by liaising with customers and subcontractors
• You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign
• You will be learning and developing basic IT skills as you provide support to customers

You will be working towards completing a Level 3 Business Administrator qualification as part of this role.