Business Administration Apprentice

Salary: 10.18 per hour plus Veolia benefits (this will increase as of 1st of April)
Location: Lumley Street, Sheffield, S4 7ZJ
Programme Duration: 18 months
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose of protecting the planet's natural resources, while supporting the communities we work in.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.
What we can offer you;
- Ongoing training and development opportunities, allowing you to reach your full potential
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- 24-hour access to a virtual GP, 365 days a year, for you and family members in your household
- Access to our people's pension scheme
- Discounts on everything from groceries to well-known retailers
- One paid days leave every year to volunteer and support your community
Apprenticeship Programme;
During this programme, we'll help you develop your practical and behavioural skills and support you in gaining the technical and professional knowledge required for you to succeed in your career.
As well as this, you'll also gain the Level 3 Diploma in Business Administration qualification.
With many of our colleagues starting as apprentices, you'll receive full support and guidance from everyone throughout.
By the end of your apprenticeship, you'll have received industry-standard training and attained qualifications that will enable you to progress and reach your full potential.
What you'll be doing;
- Use of Google Suite; Google Docs, Google Sheets, Google Slides, Google Mail
- Stationery, lunch, refreshments and equipment ordering
- Filing/storage and archiving of documentation
- Diary management, organising meetings/events and taking minutes at meetings
- Data management, ensuring accuracy of data storage compliant with GDPR
- Reporting, validation and analysis of data on a daily, weekly and monthly basis, to ensure accuracy and challenging/investigating discrepancies using bespoke software
- Liaising with external and internal customers, teams and departments and responding to queries including e-mails, telephone calls and reporting information where relevant
- Requesting Purchase Orders for goods and equipment, processing and receipting invoices
- Ensuring service level agreements, timescales and quality standards are maintained; raising queries where anomalies are identified and providing support and solutions for teams
- Processing waste traffic movements at a busy weighbridge and disposal site
- Checking bespoke databases for waste services against properties in Sheffield, updating and making changes where requested/necessary
- Processing abandoned vehicle requests, clinical services and bulky services
- Processing mail-in and mail-out daily
- Receiving and providing induction to visitors to the site
- Supporting all team activity and processes across the Sheffield Integrated Waste Management Contract
What we're looking for;
- A minimum of Maths and English GCSE Grade 4/C (or equivalent) achieved or predicted and/or be willing and able to achieve Functional Skills Level 2 in Maths and English
- Willingness to learn new skills
- An interest in administration
- Willingness to learn how to provide excellent customer service and support
- Good communication and interpersonal skills
- Team player who is willing to get stuck in and lean and be part of a great team
What's next?
Before we can consider your application further, you'll need to complete a couple of short, gamified assessments. If you're successful following this, we'll then invite you to one of our virtual assessment days and a site visit.
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.
This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
Please note that if a high number of quality applications are received, this vacancy may close early. To avoid disappointment, please apply with plenty of time before the stated advert closing date.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.