Job description
When answering the phone to customers, they will answer all of their questions they may have, take their bookings and their payments
They will create invoices for the paying customers, following on with an email
From time to time they will be invigilating exams and printing certificates for the delegates on the courses
There will also be filing on a daily basis and will also be filling out paperwork with the director regularly as well.
Training
Business Administration Level 3
End Point Assessment
Work based training
Qualifications required
GCSE or equivalent 4 GCSE passes minimum (Grade 9-4 (A*-C)) essential
GCSE or equivalent Mathematics & English (Grade 9-4 (A*-C)) essential
Skills required
Communication skills
IT skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Prospects
A permanent position will be offered to the right candidate on completion of the apprenticeship.
Qualification / Standard : ST0070 Business administrator
Duration 21 months