Business Analyst Commercial Sales & Marketing

The Role

Within JCDecaux UK the role of Business Analyst (BA-CSM) provides the company with a hybrid function delivering both pure business analysis and project management. The role sits within the Business Transformation department, part of the Technology & Innovation divisions and, reports to the Senior Business Analyst (SBA-CSM) aligned to the same division.

The role supports the Senior Business Analyst (SBA-CSM) in feeding any captured requirements, from the aligned division, into the Technical Solutions department for later delivery.

In addition to division aligned goals the role also acts as the representative feeding into the division any company wide programmes that will have impact within division.

JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of Business Analyst is crucial to both the department and wider company’s success.

What You'll be Doing

Business Analyst Specialisms & Division Alignment

Commercial Sales & Marketing

Business Analyst (BA-CSM)

The Commercial Sales & Marketing BA specialism focuses on supporting colleagues within the Commercial Sales & Marketing divisions to improve any processes that intersect with technical platforms and systems both within the division and that are consumed by other divisions.

Specific Skills

• Experience of working with and supporting an indirect and direct sales functions or within a data driven marketing function

Capabilities

Business Analysis

• Able to work with stakeholders to scope requirements and design solutions that meet business needs
• Capability to produce detailed service and functional specifications that can be used both within the business and with suppliers to gauge product to requirement fit
• Improve systems by studying current practices; designing modifications
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Prepare technical reports by collecting, analysing and summarizing information and trends
• Validate resource requirements and develop cost estimate models
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
• Interpret and evaluate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Project Management

• Effective project leadership and control for delivery of projects on time and within budget
• Financial management and reporting of IT Capex and OPEX projects
• Ensure projects align and deliver to business need and specified requirements
• The ability to command respect and to create a sense of community amongst the members of the project teams
• Knowledge of techniques for planning, monitoring and controlling programmes

Stakeholder Management

• Build relationships with key business champions for management and delivery of business requirements
• Manages regular meetings with the business stakeholders to review progress; manage defects and prioritise requirements on the backlog
• Communicates with project stakeholders at all levels
• Forges and strengthens relationships with the business
• Communication of issues and risks at both project and business unit level

Quality Management

• Adherence to the philosophy of continuous improvement through examination of all outcomes of processes, regardless of either a positive or negative outcome
• Ensures standard operating procedures (SOPs) are followed and are auditable across the division supported and where audits find non-adherence to SOPs that corrective actions are completed in a timely manner

Personal

• Ability to listen, adapt and make suggestions
• Ability to persuade, to negotiate
• Languages: Fluency in English, French desirable
• Highly motivated and project orientated
• Strong organisational skills and attention to detail
• Strong communication skills (written and oral)
• Excellent analysis, testing and troubleshooting skills
• Strong written and presentation skills