Business Analyst

Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced Business Analyst to help guide our organisation to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
Objectives of this role
Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
Create and implement precise management plans for every project, with attention to transparent communication at all levels
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Determine and develop user requirements for systems in production, to ensure maximum usability
Responsibilities
Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Conduct daily systems analytics to maximise effectiveness and troubleshoot problems
Develop meaningful and lasting relationships with partners for optimised systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Required skills and qualifications
Five or more years of experience in analytics and systems development
High proficiency with SQL and database management
Proven analytical abilities
Experience in generating process documentation and reports
Excellent communication skills, with an ability to translate data into actionable insights
Preferred skills and qualifications
Bachelor’s degree (or equivalent) in information technology or computer science
Strong working knowledge of relevant Microsoft applications, including Visio
Proven ability to manage projects and user testing
Extensive experience with data visualisation
High proficiency in technical writing